Privacy Policy
Travelo is committed to protecting your privacy and the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit or interact with our website.
By using our website or providing your information, you agree to the practices described in this Privacy Policy.
1. WHO THIS POLICY APPLIES TO
This Privacy Policy applies to:
- Visitors to our website (“Website Visitors”)
- Individuals who create an account or book services through Travelo (“Users”)
2. INFORMATION WE COLLECT
To enhance your experience and ensure seamless service, we collect the following information:
- Personal Information: Name, Age, Gender, Address
- Contact Details: Email address, Mobile number
- Account Information: Username, Password, Booking history
- Social Media Profiles: If linked to your Travelo account
- Technical Data: IP address, Device type, Browser details, Access time, Website navigation patterns
- Usage Analytics: Frequency of visits, interaction with pages, features used, content viewed, geographical location
3. HOW WE COLLECT INFORMATION
We gather data through:
- Automated Tracking: Via cookies, analytics tools, and device/browser metadata
- Third-Party Integrations: For example, payment gateways or social media login options
We always ensure that data is collected fairly, transparently, and with your consent where necessary.
4. HOW WE USE YOUR INFORMATION
- To create and manage your account
- To offer personalized content, recommendations, and services
- For transaction processing and booking management
- To analyze user behavior and improve our platform
- To inform you about offers, promotions, and updates (unless you opt out)
- To comply with legal obligations and enforce our terms
5. COOKIES
Our site uses cookies to improve performance and user experience. The types of cookies include:
- Essential Cookies: For login and account management
- Analytics Cookies: To track website traffic and performance
- Functionality Cookies: To remember preferences like language and location
- Targeting Cookies: For interest-based advertising
You may modify your browser settings to control cookie usage, but note that some features of the site may not function properly without them.
6. YOUR RIGHTS
As a user, you have the right to:
- Request access to the data we hold about you
- Request correction of inaccurate information
- Withdraw your consent at any time
- Object to data processing
- Request deletion of your account and data
- Know if your data is shared internationally
For any of the above, contact us at info@traveloconnect.com.
7. SHARING OF INFORMATION
We may share your information with:
- Internal team members or service partners for operational purposes
- Government or legal authorities if required by law
- Business partners or investors in the event of a merger or restructuring
- Advertisers or analytics partners (without revealing personally identifiable data)
We ensure all third parties follow data protection standards in line with our policies.
8. SECURITY MEASURES
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. While we follow industry best practices, no method of transmission over the internet is entirely secure.
Please safeguard your account credentials and notify us at info@traveloconnect.com if you suspect any security breach.
9. EXTERNAL LINKS
Our website may include links to other websites. These third-party sites have their own privacy policies, and Travelo is not responsible for the privacy practices or content of such external sites.
10. DATA RETENTION
We retain your data only as long as necessary for the purposes outlined in this policy or as required by applicable law. If you wish to have your data removed, you can request it via email.
11. LEGAL COMPLIANCE
This Privacy Policy is prepared in accordance with the Indian IT Act, 2000, the Information Technology Rules, and the Digital Personal Data Protection Act, 2023. It serves as a legal agreement between you and Travelo.
12. CONFIDENTIALITY
Your information is kept strictly confidential. We do not sell or rent your data to third parties. Communications from us will only relate to your account or services unless you have opted into promotional messages.
13. CHANGES TO THIS POLICY
Travelo may update this Privacy Policy periodically. Any changes will be reflected on this page. Continued use of the website constitutes acceptance of any revisions.
14. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us at:
📧 Email: info@traveloconnect.com