FAQ's

Frequently Asked Questions

Find answers to common questions about our products and services.

What materials are TRAVELO trolley bags made of?

At TRAVELO, we prioritize both durability and lightweight design in our trolley bags. Our bags are made from premium Polycarbonate (PC) material, known for its strength, impact resistance, and sleek finish. This makes our bags not only stylish but also incredibly reliable for all your travel adventures!

What is cabin luggage and what is check-in luggage?

Cabin luggage is the small, compact bag you carry with you into the airplane cabin. It fits in the overhead compartment or under your seat. Check-in luggage refers to the larger bags that you hand over at the check-in counter. These are stored in the cargo hold during the flight. TRAVELO’s trolley bags come in both sizes, so you can choose what best fits your travel needs!

What is ABS, PC and PP luggage?

ABS, PC, and PP are different types of materials used to make luggage:

ABS (Acrylonitrile Butadiene Styrene): A lightweight, durable plastic that resists impact.
PC (Polycarbonate): A stronger, more flexible material that’s known for its resilience against scratches and damage.
PP (Polypropylene): A high-tech, lightweight material that is resistant to stress and wear.

At TRAVELO, we use Polycarbonate for a perfect balance of strength, weight, and sleek design, ensuring your bags stay in top shape through every journey.

What type of handles do TRAVELO trolley bags have?

Our TRAVELO trolley bags come equipped with high-quality, ergonomically designed handles. Whether it’s a telescoping handle for easy maneuverability or a cushioned top and side handle for carrying comfort, we've thought of everything to make your travel experience as smooth as possible!

Do your trolley bags come in sets?

Yes! We offer combo packs of our trolley bags for those who like to travel with a coordinated set. Whether you’re after a matching set of cabin and check-in bags or multiple sizes for different trips, our TRAVELO combos have you covered!

Do TRAVELO trolley bags come with a warranty?

Absolutely! Every TRAVELO trolley bag comes with a warranty to give you peace of mind. We believe in the quality and durability of our products, and if any issues arise, we’re here to help you with easy returns or exchanges.

Frequently Asked Questions

Find answers to common questions about our products and services.

We want you to love your TRAVELO bags! If you're not completely satisfied, we offer a hassle-free return policy within a specific time frame. Just reach out to our support team, and we'll guide you through the process!
Shipping times vary depending on your location. On average, it takes about 3-7 business days for domestic orders and 7-14 business days for international orders. You’ll always receive a tracking number so you can monitor your bag's journey!
Yes, we do! TRAVELO is committed to bringing our stylish and durable bags to travelers worldwide. We offer international shipping to many countries—just check during checkout to see if we ship to your location.
Once your order is shipped, we’ll send you a tracking number via email. You can track your order in real-time on the carrier’s website, so you’ll know exactly when your TRAVELO trolley bag is arriving.
We accept a wide range of secure payment methods for your convenience, including credit/debit cards, PayPal, and bank transfers. We aim to make your shopping experience as easy and secure as possible.